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Akurit
Level 7
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Message 1 of 9

Finger Print not available as Advanced Authentication method any more

Hi, I have upgrade to the latest version of Truekey 6.1.125.1 and now the fingerprint option is not available for advanced authentication method. I am running Windows 10 and Windows hello finger print login works OK. This new version requires at least 2 factors for Authentication, "Master Password", "2nd Device" but no finger print option. Please advise if this is correct ?

 

8 Replies

Re: Finger Print not available as Advanced Authentication method any more

Fingerprint option have been removed a month back. I think you can use your email as an authentication factor in your computer. On your mobile devices you can use fingerprint. 

marcd McAfee Employee
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Message 3 of 9

Re: Finger Print not available as Advanced Authentication method any more

Hello,

So if I understand correctly, you mean that Win 10/ Windows hello fingerprint works well but you cannot add it to True Key as a security authentication factor, correct?

Thanks,

Marc D.

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Akurit
Level 7
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Message 4 of 9

Re: Finger Print not available as Advanced Authentication method any more

yes that is correct finger print works for Windows Hello

marcd McAfee Employee
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Message 5 of 9

Re: Finger Print not available as Advanced Authentication method any more

Good morning,

Integration of fingerprint through Windows Hello and True Key is expected to happen very early in the new year.

Thanks,

Marc D.

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Akurit
Level 7
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Message 6 of 9

Re: Finger Print not available as Advanced Authentication method any more

Hi Marc

Thank you for your reply. Can you be a little more specific as to the timing of this change.

 

Regards

Steve

marcd McAfee Employee
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Message 7 of 9

Re: Finger Print not available as Advanced Authentication method any more

Good morning,

I would love to be precise but as you probably understand there are different teams involved on this implementation and it would be hard to know it for sure.

Having said this, I expect it within the first weeks of January. As soon as I get a more definite update on this I will post it here.

Thanks,

Marc D.

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Akurit
Level 7
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Message 8 of 9

Re: Finger Print not available as Advanced Authentication method any more

Hi Marc

any news on this update ?

Cheers

Steve

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marcd McAfee Employee
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Message 9 of 9

Re: Finger Print not available as Advanced Authentication method any more

Good morning,

True Key integration with Windows hello should soon been release, I don't have the exact date but I really hope it is going to be soon.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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