I have bought the Mcafee LiveSafe under the impression that it would provide me a premium code for TrueKey. Yet I cannot locate it where it I supposed to be. After contacting custom service, they said my region, China, does not support this service, so apparently, the code does not exist in the account. But strangely I have no problem in using TrueKey with my Microsoft Edge in China. Since I primarily buy Mcafee for this product, Can I get this code, promised by Mcafee advertisement, albeit I am in China?
Hello,
Can you please provide proof of purchase of McAfee, when and where did you purchase McAfee from and can you send a screenshot of McAfee myaccount page.
Thanks,
Marc D.
Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA