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Can't access True Key either on computer or cell

I tried to log in this morning on my computer but it says it is offline.

Tried after to login on my cell phone, same message. I deleted the app and reinstalled it, the app won't just open says "error". 

 

 

4 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 5

Re: Can't access True Key either on computer or cell

Good morning,

We are checking this and will get back to you as soon as we know more.

Thanks,

Marc D.

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Message 3 of 5

Re: Can't access True Key either on computer or cell

Will only let me sign in on offline mode today so far ,says problems with my internet connection (it is fine) and wont let me login as normal.Yesterday was fine it's only been today that it has happened.

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Message 4 of 5

Re: Can't access True Key either on computer or cell

It finally let me sign in , was down all day till now.

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McAfee Employee
McAfee Employee
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Message 5 of 5

Re: Can't access True Key either on computer or cell

The issue should now be resolved.

Thanks for reporting it to us.

Marc D.

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