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Moderator
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Message 11 of 12

Re: Can True Key Default Open Firefox?

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Hi @GregM67,

According to Marc's suggestion, you need to uninstall True Key Application from your computer and reinstall. Reinstalling True Key, you need to go to www.truekey.com/download to install the Standalone Application but, www.truekey.com installs Browser Extension.

Trying reinstalling True Key Application on your computer and once you are signed in to your profile, go to settings, App settings and click on enable browser extension and select Firefox. Enable True Key extension on Firefox and then try accessing any of your logins saved in your True Key launch Pad.

Regards,
Felix.

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McAfee Employee
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Message 12 of 12

Re: Can True Key Default Open Firefox?

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Hi Greg,

Besides your Win 10 system, do you have True Key running anywhere else, like a mobile device?

Thanks,

Marc D.

 

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