Before my renewal, I had plenty of Logins within True Key, and was able to add/delete more.
After doing my LiveSafe license renewal this July, I discovered that True Key is no more accepting new Logins to be added, and shows a message on top "Freemium - 0 logins left"
What is going on ?
Is True Key no more included in the LiveSafe license (but it should according to the product description) ?
Is there a malfunction, or, bad License synchro, in between the two components ?
A small help will be appreciated,
If it is a sync issue, it would easily be confirmed by rebooting the client (desktop) and see if TK is Premium. I think though the issue really lays within the McAfee my account page. On the TK tile there should be an activation license code that you could sue on the client to get it upgraded, I am sure also the support agents will be able to walk you through this upgrade process.