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McAfee Employee marcd
McAfee Employee
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Message 21 of 49

Re: 2 Factor Verification - Killing Me

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I checked all the emails you sent me and I could not locate any of those screenshots and your settings capture. Can you please send this again?

Thanks,

Marc D.

Mcboy
Level 9
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Message 22 of 49

Re: 2 Factor Verification - Killing Me

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Please give me an email address to sent to..

Mcboy
Level 9
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Message 23 of 49

Re: 2 Factor Verification - Killing Me

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Here you go....

McAfee Employee marcd
McAfee Employee
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Message 24 of 49

Re: 2 Factor Verification - Killing Me

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I got it, thanks. Let me know what is the version of True Key you have on your Firefox browser, right click on the True Key icon in the upper right side and you could check the version in the manage extension menu. Also, let me know the version of Firefox you are running. Finally, what is the operating system version /build you have on your system?

Thanks,

Marc D.

Mcboy
Level 9
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Message 25 of 49

Re: 2 Factor Verification - Killing Me

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Here you go:

TK = ver 4.0.0.9245

FireFox = ver 70.0.1 (64 Bit)

Win 7 = Ver 6.1 (Build 760 1:Service Pack 1

 

 

 

 

McAfee Employee marcd
McAfee Employee
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Message 26 of 49

Re: 2 Factor Verification - Killing Me

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Got it thank you.

Marc D.

McAfee Employee marcd
McAfee Employee
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Message 27 of 49

Re: 2 Factor Verification - Killing Me

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What was the mobile phone you were using to receive the push notification from True Key?

Thanks,

Marc D.

Mcboy
Level 9
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Message 28 of 49

Re: 2 Factor Verification - Killing Me

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Iphone 5S  (and the IOS version is current)

McAfee Employee marcd
McAfee Employee
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Message 29 of 49

Re: 2 Factor Verification - Killing Me

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Thanks a lot for the information provided.

Marc D.

Mcboy
Level 9
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Message 30 of 49

Re: 2 Factor Verification - Killing Me

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Any ideas yet?

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