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Vault not locking

I just installed vault. Copied and paste a couple of folders into it . when i click on Lock , it doesn't lock and a message pops up " This vault cannot be locked because one or more files in it are in use .Please save and close any open files and try again" But what I find strange is that  there aren't any open files on my PC. I am using win 10 pro  as OS .

2 Replies

Re: Vault not locking

Most of the issues get sorted out by reinstalling. Try reinstalling and check. It should fix the issue.

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Re: Vault not locking

Thanks Dustin. I have 2 desktops with same mcafee total protection installed on both . On one of them there is no problem with copying pasting folders and files in the vault  but in the second one, vault allows copy pasting  of files only and  not folders . If folders that contain files are copied, it won't lock . With the  first one there is no such problem. 

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