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Total Protection Scheduled Scan

Hi,

Running a full scan I found out that there are about 350k+ files scanned although this is the case, when looking at the report for all the scheduled scans less than 10k files are shown as to being scanned. I tried looking for an option section to see if this was because of the scan being diverted to one place but could only find a setting to change the time and date of the scan.

 

Anyone know where to see and edit which files and folders are excluded/included for the Scheduled Scans on Windows Total Protection.

Thanks

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Re: Total Protection Scheduled Scan

Hi @Jay1771 

 

We are sorry for the inconvenience. When schedule scan is running after a full scan it  will scan through the modified and renamed files on the PC as it is a LAM ( Anti - malware version ). Please force update McAfee and let us know the exact version that is installed on the PC. 

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Re: Total Protection Scheduled Scan

Hi @Magesh ,

My sincere apologies for the late response.

Unfortunately this issue with schedule scans not scanning all the files does not just happen after there was a full scan run. Every scheduled scan that has ran from the day I bought this has less than 10k files recorded.

Thank you

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