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Pre install tool won't run

I downloaded total protection for my windows 7 computer. I get code 0 when I try to install it. When I click on pre install tool it will not run. I get a script error, object doesn't support this property or method. Do you want to continue running scripts on this page. yes or no. Will not run If I click yes or no.

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Re: Pre install tool won't run

Hello @Twotoes 

Could you please share us the screenshot for better understanding and assist you further?

Regards,
Karthik K

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Re: Pre install tool won't run

 

screen shot.png

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Re: Pre install tool won't run

Hi I have encountered the same problem. Have you / anyone solve the issue?

 

Thanks

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Re: Pre install tool won't run

I never found a solution. Never got any help from McAfee. The software will not run on my windows 7 machine. Did not get a refund, would not recommend McAfee to anyone.

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