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My browser bookmark icons change!

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Good afternoon! We've been using the Total Protection package for a few years. One of the annoyances that I deal with is when the program does its periodic virus scans, when finished, all of the bookmark icons (".ico") change to a default "globe" icon. Why does this happen, and is there any fix for this? It's a real pain in the butt! My browser of choice is Google Chrome.

Thank you.

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Re: My browser bookmark icons change!

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Hi @TerryWall0648 

Please backup the Google Chrome data and uninstall Google Chrome completely and restart your system. Reinstall Google Chrome and import the backed files and please check the issue. 

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Re: My browser bookmark icons change!

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Hi @TerryWall0648 

We are sorry that your virus scan changes the bookmark icons in your Google Chrome browser. Please let us know what McAfee version installed in the computer.

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Re: My browser bookmark icons change!

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Re your email reply...

Total Protection Version 16.0   Release Name: 16.0 R24

Security Center: Affld: 1249     Build: 18.4.139     Last Update: 2/22/2020     Version: 18.4

Hope that helps!

~Terry

Re: My browser bookmark icons change!

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Hi @TerryWall0648 

Please backup the Google Chrome data and uninstall Google Chrome completely and restart your system. Reinstall Google Chrome and import the backed files and please check the issue. 

View solution in original post

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