cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
onggm00
Level 7
Report Inappropriate Content
Message 1 of 2

How to identify protected devices?

Jump to solution

Hi,

i have been using Total Protection for a number of years and over the years i have replaced old devices with new ones. As a result, the list of protected devices under my subscription is many more than my active devices. i have two questions:

1. How can i identify the devices in the protected list? the list has laptop-xxxxx or desktop-xxx but i am not able to tell which device is which.

2. once i am able to identify the devices, how can i removed the old and obsolete devices?

i'd appreciate your advice.

GM

1 Solution

Accepted Solutions
Madhan
Moderator
Moderator
Report Inappropriate Content
Message 2 of 2

Re: How to identify protected devices?

Jump to solution

Hello @onggm00 

You should be able to identify with the system name. Press and hold the Windows Key + Pause break, it will bring up your system information. Check if the same is listed in McAfee My Account.

Please follow the McAfee Article How to remove a device from My Account on home.mcafee.com that will help you.

Regards,
Madhan M

View solution in original post

1 Reply
Madhan
Moderator
Moderator
Report Inappropriate Content
Message 2 of 2

Re: How to identify protected devices?

Jump to solution

Hello @onggm00 

You should be able to identify with the system name. Press and hold the Windows Key + Pause break, it will bring up your system information. Check if the same is listed in McAfee My Account.

Please follow the McAfee Article How to remove a device from My Account on home.mcafee.com that will help you.

Regards,
Madhan M

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community