Hi,
i have been using Total Protection for a number of years and over the years i have replaced old devices with new ones. As a result, the list of protected devices under my subscription is many more than my active devices. i have two questions:
1. How can i identify the devices in the protected list? the list has laptop-xxxxx or desktop-xxx but i am not able to tell which device is which.
2. once i am able to identify the devices, how can i removed the old and obsolete devices?
i'd appreciate your advice.
GM
Solved! Go to Solution.
Hello @onggm00
You should be able to identify with the system name. Press and hold the Windows Key + Pause break, it will bring up your system information. Check if the same is listed in McAfee My Account.
Please follow the McAfee Article How to remove a device from My Account on home.mcafee.com that will help you.
Regards,
Madhan M
Hello @onggm00
You should be able to identify with the system name. Press and hold the Windows Key + Pause break, it will bring up your system information. Check if the same is listed in McAfee My Account.
Please follow the McAfee Article How to remove a device from My Account on home.mcafee.com that will help you.
Regards,
Madhan M
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