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cgb77ph
Level 7
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Message 1 of 22

Win 7 Security 2012

It happened Dec 23, 2011, I was not able to browse because Win 7 Security 2012 blocks by continuously popping out. I did SYSTEM RESTORE creating restore point to Dec 19. That stopped the problem, but not sure if it reallyw as removed. I was so paranoid, so I installed McAfee Total protection on Dec 25 after doing quick scan, I visited some sites and again Win 7 Security 2012 reappeared doing the same irritating thing, blocks everything. So I decided to do another SYSTEM RESTORE, Again I have to reinstall McAfee Total Protection and this time did FULL SCAN. it resolved some threats but nothing was said about Win 7 Security 2012. Now I am still paranoid if it was really removed or not. Pls help me.

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Reliable Contributor Peacekeeper
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Message 2 of 22

Re: Win 7 Security 2012

Re: Win 7 Security 2012

I have McAfee total protection and just got the Win 7 Antispyware 2012 virus this morning.  2 hours later, i think I have removed it.

Can anyone please tell me why total did not pick this up??

I follwoed the http://www.bleepingcomputer.com/virus-removal/remove-win-7-security-2012

guide and think  I have removed it but I don't understand why I got it in the first place??

Can a McAfee expert advise please??

Reliable Contributor exbrit
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Message 4 of 22

Re: Win 7 Security 2012

It's unfortunate but these fake antimalware pests are becoming a real problem and antiviruses generally aren't very good at combating them, hence the need for special tools as per that BleepingComputer link.    McAfee also has some tools, see the following document for those and some recommended 3rd Party Tools (halfway down):  https://community.mcafee.com/docs/DOC-2168

How you get it is anyone's guess but the usual way is you've gone to a place on the web and something asks you to click here or words to that effect.  If those links are to these malware sites then you've got hooked already.    If you are quick enough to get out of there and go into a System Restore one can usually escape but often it isn't that simple.

If you don't have browser safety alert software installed already get it...McAfee SiteAdvisor is one and the other I also use is MyWoT (Web of Trust).  At least 99.9% of the time they will alert you to bad links.

.

Message was edited by: Ex_Brit on 07/01/12 10:58:35 EST AM

Re: Win 7 Security 2012

I see your posts constantly, and have gone so far as to create an account to reply to your "McAffee cannot address these problems because they are malware" etc etc

3 infected systems came across my desk today, all with the exact same software, and all claiming to have up-to-date versions of McAffee. You dont seem to realize that for "End Users" (people not technically inclined such as you and me) "McAffee" IS their only protection. When a solution is marketed to offer whole PC Protection, the last thing they want to hear is "OH, no, we dont do Malware. OH no, we dont do all rootkits. OH no, we dont do Radmin exploits. OH, yes, we will give false postives on a lot of things.

I gave 2 customers refunds on their software, because frankly it IS useless. No one writes traditional viruses anymore, and McAffee clearly has not kept up (nor has the "other" company)

If anyone who actually works for McAffee is reading this, please work on building a more comprehensive solution before selling it to customers at 69.99 (an aditional 15 dollars for the CD)

Reliable Contributor Peacekeeper
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Message 6 of 22

Re: Win 7 Security 2012

Point taken pointing some Mcafee staff at this post to read it.

Re: Win 7 Security 2012

QUOTE"You dont seem to realize that for "End Users" (people not technically inclined such as you and me) "McAffee" IS their only protection."

I am that end user. I can google things and fix simple things when I have to but I was taken aback by this malware as I thought I was honestly protected by McAfee.  I had almost got my visa card out thinking that all I could do was to pay the win 7 antispyware fee. Thankfully I had another ancient pc that could show me that this was a virus.

This virus certainly needs a higher profile and customers need to be warned.

And I was disappointed that total protection actually wasn't.  On the plus side I found this forum.

Just keeping my fingers crossed that all is OK now with this pc.

Thanks.

kuttus
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Message 8 of 22

Re: Win 7 Security 2012

I am sorry to here what happen to your computer. The fact is McAfee is one of the best Antivirus Available in our Market. In daily basis lots of infections are releasing in the Internet. So the users like us. (Me and U guys) also have to take some Extra care while using the Internet.  Most of the infections are coming from some free stuff from the Internet. Like Free Software's, Toolbars etc. What I recommend is not to use any such software on our computer. It is our duty yo protect our computer. So we also have to take some Extra Care.

I a, sure McAfee is protecting most of the Infections from the Internet. If a new infection released in the Internet it will take time to release a update for the same.

There may be one more infection associated with it. . To check it's presence you have to do one thin...

In Windows XP

----------------------

Click on the start meanu and press on Run.

Inside the Run window type CMD and press on Okay.

In the black Command Window type

NETSH WINSOCK RESET and hit on enter.

If you get a message

"Sucessfully reset the Winsock Catalog.

You must restart the machine in order to complete the reset." then you are safe.

If not your computer is infected.

Steps - 1

Try the above steps.

Steps-2

Ping.exe is a infection. To fix this run a SIGVERIF on the compuiter. For that Click on Start Menue -> Click on Run -> Type SIGVERIF and press on Ok.

Follow the instructions.

It will detect one infected *.sys  file. You have to replace that file from the recovery console.

The other solution to fix it is a Fresh Installation.

In Windows Vista and Windows 7

--------------------------------------…

Click on the Start Menu and in the Search box type CMD

At the top you can see a CMD file. Just right click on that file and select Run as

Administrator.

In the black Command Window type

NETSH WINSOCK RESET and hit on enter.

If you get a message

"Sucessfully reset the Winsock Catalog.

You must restart the machine in order to complete the reset." then you are safe.

If not your computer is infected. In windows Vista and Windows 7 a successful system restore

will fix the issue. Try a system restore to a good point.

After a successful system restore try to do the same step again.

If you got the message "Sucessfully reset the Winsock Catalog.

You must restart the machine in order to complete the reset." your computer is safe and secure.

Message was edited by: kuttus on 1/8/12 4:34:03 AM CST

Re: Win 7 Security 2012

Thank you.  Ran that and I seem to be OK, no infection.

McAfee is now scanning so I'll wait for that to finish before restarting (found 2 viruses apparently).

Thanks again.

Reliable Contributor exbrit
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Message 10 of 22

Re: Win 7 Security 2012

Yes it would seem that McAfee lets these things in, but then all the brands of antivirus software do, it's the way the fake antimalware pests operate.

For an antivirus to catch these things it would have to have its heuristic detection (detection of unknowns) set so high that practically everything on your machine could be regarded as a threat.   All antiviruses do a great job of blocking the millions of viruses, trojans and worms out there, but these fake anti-malware entities are neither.   Hence the specialist tools available for exactly that sort of thing.

I recommend a few, you may wish to read here:  https://community.mcafee.com/docs/DOC-2168 see 3rd Party Tools about halfway down.