Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

Ukash ransomware prevents booting into Safe Mode

I have a lap top that has been hit with the Ukash virus. Interpol is asking for 100 euro to remove virus. The problem i have is that I cannot get to safe mode. when start the laptop ukash takes over. can i buy anything to load and rid the virus? I have a malware virus remover on  disk but cannot load it or do not know how to load it with the condition the lap top is in.

Message was edited by: Hayton - I changed the subject header to say what the problem was - on 26/08/12 19:29:39 IST
1 Reply
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Ukash ransomware prevents booting into Safe Mode

(Edit - forgot to say : moved into Top Threats to be with the other ransomware threads. Also changed the subject header to be more informative.)

You may need to run something like Windows Defender Offline. Someone on the Microsoft forums had this problem and that was the advice given there.

Message was edited by: Hayton on 26/08/12 19:28:53 IST

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community