I have a Trojan in a system file called 'Factory Test' I have tried soft reset and hard reset, but my BT virus Protect tells me it is still there. I am on PAYG with giff gaff and I was reimburse by giff gaff once for £16 65 but it has cleaned me out again! I have the data switch off and do not use it.The trojan is called Artemis c34d750be335. It will not let me disable the app. My Doogee valencia 2 100y pro on android 5.1 security patch 01-01-2015 The BT virus protect mentions package name as com mediatek factroy mode. Kernel version: 3.4.5 Build number: Ro8-20160223
I hope I have given you enough information to help me.
Thanks in advance,
This should be moved to the Mobile Products Community section.
What McAfee product and version are you using on that phone?
All I can suggest currently is to perform a factory reset in case you can backup all information.