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masha
masha
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Message 1 of 3
‎07-15-2013 01:33 PM

FBI moneypak virus. please help!

Okay, so earlier I got the moneypak virus. I was able to go to safe mode, but anytime i tried to download something to try and get rid of it, it wouldn't let me. Also, i do not have another laptop, and i really don't want to take it to a computer repare shop, because that is a lot of money. help please?

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exbrit
Reliable Contributor exbrit
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Message 2 of 3
‎07-15-2013 02:58 PM

Re: FBI moneypak virus. please help!

"Safe Mode with Networking", 2nd on the menu choice, is what you need and the internet connection should work.

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exbrit
Reliable Contributor exbrit
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Message 3 of 3
‎07-15-2013 03:47 PM

Re: FBI moneypak virus. please help!

Can you initiate System Restore in either mode?  That could solkve the problem by taking you back to before it started.

If successful temporarily disable System Restore and the infection should be gone.

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