Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 3


How do you remove the new virus that takes over the computer claiming to be FBI and locks down your computer claiming you have downloaded illegal or pronographic material and asks for $400 dollars to fix?

2 Replies
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3


Try the steps suggested in this post from balcava. I don't guarantee that they will all still work 100%, since these ransomware programs are modified frequently, so let me know if you're still having problems afterwards.


Moved to Top Threats for better attention.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community