cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 8

FBI VIRUS

Hello all...I had the fbi moneypak virus I did a system restore seemed to do the trick but after I shut my computer down once or twice I was back to not being able to connect to the internet so I restored again also ran malware and spyware now I am having problems with my mcafee updateing it was also acting funnny other ways so I deleted it and tried reinstalling it but now it wont install keeps telling me after I run virtual technician needs to update but wont found this forum and seen something on hijacker so did it if anyone could help me from this or anything else would be greatly appericiated... Thanks

7 Replies

Re: FBI VIRUS

Run stinger from

McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

and

https://community.mcafee.com/thread/46894?tstart=0

There are several threads re solutions re this beastie.

Former Member
Not applicable
Report Inappropriate Content
Message 3 of 8

Re: FBI VIRUS

Ran stinger still no luck Ive ran tons from malwarbytes to spyhunter all is good but now I removed mcafee and cant get it to redownload  after doing mvt it tells me cant update?  And now my restore point wont go back far enough to restore and get mcafee back up any suggestion would greatly be appreciated..Thanks

Re: FBI VIRUS

When you removed Mcafee maybe fbi virus is preventing a reinstallation. Whan you uninstalled did you use this method?

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

I thought stinger maybe in safe mode would have worked. Try also malwarebytes in safe mode as well.  will ask someone who know more.

Message was edited by: Peacekeeper on 22/12/12 7:33:59 PM
Former Member
Not applicable
Report Inappropriate Content
Message 5 of 8

Re: FBI VIRUS

At first I removed it from programs in control panel then Ihave ran that after trying to reinstall it I also tried downloading AVG last night and it wouldnt down load either...  Thanks the help...Looking for more ideas

Re: FBI VIRUS

Your post I assume implies you ran the mcpr removal tool do the same now with AVg's tool to clean up all installs.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

No reply from my Mcafee labs tech I contacted as yet if he suggests something I will post it.

Try renaming the malwarebytes setup file and running it . During the install rename the malwarebytes folder and that way the virus if it is preventing the install will not stop it. Just a wild thought.

Former Member
Not applicable
Report Inappropriate Content
Message 7 of 8

Re: FBI VIRUS

to Gladiator 2569,

Follow the links that Peacekeeper (moderator) provided for resolution of the FBI Moneypak (greendot) virus.  I resolved mine essentially by following the same steps (safemode w/networking to stop the virus's running process then run a system restore) on my own after not finding much help at the McAfee site (except for offers to remove it for $90). 

That greatly disappointed me, I found this site a day later - but not $90 shorter.

Now I need to resolve the super slow performance issues that are evident, anyone have any suggestions?

Message was edited by: nuttybars on 1/21/13 7:10:57 AM CST

Re: FBI VIRUS

Re slowness this after an auto update to 12.1? If so a full uninstall reinstall could help as none of my 12.1 installs beta or consumer are what one would call slow.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

then run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

and reinstall from your account

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community