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igl223
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Message 1 of 18

FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Ok, I have looked in so many places to try to remove this thing from my laptop and tried the Safe Mode in Network Command, but the virus even appears there.  I tried restoring and now it stays on the "loading, please wait 30 seconds page".  Please help me???!?!?!?!

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Reliable Contributor Peacekeeper
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Message 2 of 18

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Follow the suggestions here

https://community.mcafee.com/thread/46894?start=0&tstart=0

using system restore in safe mode worked for 1 user there.

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Hey,

The latest FBI threatening message (found yesterday) from the Reveton ransomware family uses the McAfee Security Alliance logo.

fbi_virus.jpg

I've no idea why they've chosen McAfee, cyber crooks probably respect you guys Of course, they are adding extra credibility with this logo. However, I'm sure everyone understands that McAfee has nothing to do with this ransomware.

More info about this ransomware + removal instructions:

http://deletemalware.blogspot.com/2012/07/remove-fbi-moneypak-ransomware.html

http://www.bleepingcomputer.com/virus-removal/remove-fbi-monkeypak-ransomware

Cheers!

Reliable Contributor Hayton
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Message 4 of 18

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Maybe someone in Russia's been reading the posts here 🙂

I like that BleepingComputer is calling it "monkeypak" ransomware.

Edit : That BleepingComputer guide doesn't seem to have been updated since it was posted in July. I'll look for something a bit more recent (the other link was updated on August 17th to note a change in payment method).

On a serious note, if this is a new variant its behaviour may have been modified. We'll have to watch out for whatever new tricks the authors have come up with.

Message was edited by: Hayton on 04/09/12 17:44:41 IST

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

I'm running windows 7 an i got hit with this one on 9/3/12 an my pc wont let me start up in safe mode it wont give me the option even when i hit F8 so what do i do?

Reliable Contributor Peacekeeper
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Message 6 of 18

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Can you use the windows CD and restore back a few days?

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

I did try that with  my reinstalltion dvd an it was telling me i had a hardware problem so not sure what to try

Reliable Contributor Peacekeeper
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Message 8 of 18

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

So even reinstalling does not work. Does not leave you with many other options.

See what hayton thinks.

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Got this garbage virus today, It gave me the white screen of death. Reinstalling worked for me. I had to change the boot sequence in the Bios to boot from the Windows7 cd in the CD-Rom. I formated the C: drive before doing the clean install. This is what I've been doing for years as I have all of my important stuff on seperate hard drives. All is working fine for know, just have to reinstall a few programs.

Silk

Reliable Contributor Peacekeeper
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Message 10 of 18

Re: FBI MoneyPak Scam - Removing Virus - I'm Stuck HELP!!!!!

Yeah I have a base disk backup offline and 2 current full backups rotated weekly. So if I or my wife get 1 of these and to date we haven't we can use backup if restore fails.

Message was edited by: Peacekeeper on 11/09/12 4:00:18 PM