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Ianb281
Level 7
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Message 1 of 2
‎11-26-2018 05:14 PM

Artemis!sd32432445cb6

Simple question; is it safe to carry on using my phone? I am reading multiple posts about 'False positives' relating to the Artemis! 'virus' but seeing no solutions from McAfee.  Are their technical people working on this?  What is the short term advice, please?

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ninov_n
Reliable Contributor
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Message 2 of 2
‎02-28-2019 08:53 AM

Re: Artemis!sd32432445cb6

Hello,

It seems that specific virus Artemis!sd32432445cb6 is already whitelisted by McAfee according to community article:

https://community.mcafee.com/t5/Mobile-Products/2-threats-virus-infections-that-cannot-be-removed-Ar...

Please do these steps:

  • Open McAfee
  • Click on 3 dots at the top right corner
  • Select the option “Scan Info”
  • Select “Update Virus definition”
  • post update – Please Initiate a deep scan from the 3 dots at the top right corner.
In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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