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kenadzo
Level 7
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Message 1 of 10

According to Vista internet security my laptop is infected

I subsribe to McAfee, which is up to date.  I just completed a full system scan resulting with no issues or concerns.  However, I have started to get a window from Vista Internet Security 2011 - Unregistered Version advising me that I have a virus on my laptop.  This is obviously a concern for me.

Can anyone advise what action should be taken?

See attched pdf with screen shots of the error messages.

9 Replies
kenadzo
Level 7
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Message 2 of 10

Re: According to Vista internet security my laptop is infected

In addtion, see PDF of a screen shot of my McAfee Status.

Note: the error windows from Vista Internet security still appear on my screen.

McFee Status - Screen Shot.jpg

Reliable Contributor exbrit
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Message 3 of 10

Re: According to Vista internet security my laptop is infected

Whatever you do DON'T click that Window.  Here's an excellent removal guide: http://www.bleepingcomputer.com/virus-removal/remove-win-7-internet-security-2011

Scroll down that page as the first links are advertising.

Fake anti-malware is rife on the web right now and one has to be really careful.

kenadzo
Level 7
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Message 4 of 10

Re: According to Vista internet security my laptop is infected

Thanks for the help, Ex_Brit.  I successfully removed the malware, as per the instructions on the link you suggested.  However, the same issue has occurred, but in a different appearance.  I am comfortable that I should be able to remove it the same way, but I am concerned that my up to date McAfee is not detecting this issue.  Is it common for antivirus software not to detect this type of issue?

Reliable Contributor exbrit
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Message 5 of 10

Re: According to Vista internet security my laptop is infected

Yes it is unfortunately.  I know they are working on it though, so we are all keeping our fingers crossed.  Obviously somewhere you click is causing this.

lj975
Level 7
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Message 6 of 10

Re: According to Vista internet security my laptop is infected

Hi,

I've been trying to follow the instructions from beepingcomputer as my laptop has vista antivirus 2012, but when I get to the point 4) downloading RKill, McAfee total protection kicks in and tells me it is dangerous.  When I click download anyway, it then tells me that it removed a trojan.  What can I do to get past this please?  Many thanks.

Reliable Contributor exbrit
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Message 7 of 10

Re: According to Vista internet security my laptop is infected

You can disable McAfee temporarily by double-clicking the taskbar icon to open SecurityCenter

Click Virus and Spyware Protection

Click real Time Scanning

Turn it off and apply - set the resume to never so you can reset it later.

SamSwift
Level 12
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Message 8 of 10

Re: According to Vista internet security my laptop is infected

Hi,

If you are still having problems please do try our new Fake Alert Stinger and let us know if it helps.

Thanks,

Sam

kuttus
Level 9
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Message 9 of 10

Re: According to Vista internet security my laptop is infected

Vista Internet Security 2012 / Vista Home Security 2012./ Vista Anti Virus / Windows 7 Security  2012 all these are same spayware.

If you are trying to remove this spyware, there are full instructions on how to do    that manually at the link :

http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Message was edited by: Ex_Brit on 29/12/11 7:16:34 EST AM
Reliable Contributor exbrit
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Message 10 of 10

Re: According to Vista internet security my laptop is infected

Old thread, locking.

How to fix file associations in Windows:  https://community.mcafee.com/docs/DOC-1264

Kuttus please don't post registry key fixes, especially from rival software companies.

Your link has already been posted in every one of the many threads you have posted to, so thanks anyway.

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