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Zakupilam subskrypcje ktora sie nie odnowila

Zakupilam 22.11.2018 laptopa wraz z subskrypcja. Od kilku dni otrzymywalam w swoim laptopie informacje iz subskrypcja wygasa. W dniu wczorajszym kliknelam: "odnów". Przekierowalo mnie na strone gdzie wybralam opcje na rok ( koszt 179 zl ) a dalej na stone gdzie podalam swoje dane wraz z danymi karty kredytowej. Pomimo faktu iz z konta pobralo mi powyzsza kwote nic sie nie zmienilo. Supskrypcja wygasa w dniu dzisiejszym . Konta nie zakladalam gdyz nigdzie nie wspomniano o takiej koniecznosci. Prosze o informacje co robic dalej aby laptop byl chroniony. Na chwile obecna brak tylko kasy na koncie a subskrypcja nadal informuje ze wygasa 22.11.

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McAfee Employee LKS
McAfee Employee
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Message 2 of 3

Re: Zakupilam subskrypcje ktora sie nie odnowila

Hey @moniacha,

Are you referring consumer AV product. May i know the product name which you renewed. 

McAfee Employee AdithyanT
McAfee Employee
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Message 3 of 3

Re: Zakupilam subskrypcje ktora sie nie odnowila

Hi @moniacha 

Dziękuję za Twój post. Czy możesz zebrać szczegóły swojego zakupu i skontaktować się z naszym działem obsługi klienta?

Klienci indywidualni i Biura Domowe/Home & Home Office Customers
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Our Customer Support team is standing by to help you via free online chat, community forums, and phone technical support. Phone numbers, online chat, and various self-help options can be found at https://service.mcafee.com.
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Contact information from:

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I sincerely hope this helps!

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Thanks and regards,
Adithyan T
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