I have a DXL connection & everything is connected to DXL on the ePO server and all clients, but my TIE Server Topology has a DXL Connection Error:
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I figured out what was behind this issue. The sudo or sudoer permissions were corrupted inadvertently. I ended up running some chmod commands to fix the issue. After the sudo permissions were fixed. restarted TIE server, ran TIE ePO server task and the error mentioned in this thread was rectified. Thanks.
Hello kblowe,
The initial setup of your first TIE server does involve a few behind the scenes steps that must be completed before the server itself would report online.. I would recommend contacting support and some quick log review may point to the actual cause of the problem.
Some items you can check:
- Ensure the TIE Server Management extension is checked into ePO.
-Ensure you see the TIE server in the system tree and that all products are showing up as installed..
-The system should automatically inherit the TIESERVER tag in ePO, without this it will not show up.
One of the following log files may give you a hint as to what is going on:
/tmp/reconfig-tie.log
/var/McAfee/tieserver/logs/tieserver-start.log
Thanks,
Brian
I figured out what was behind this issue. The sudo or sudoer permissions were corrupted inadvertently. I ended up running some chmod commands to fix the issue. After the sudo permissions were fixed. restarted TIE server, ran TIE ePO server task and the error mentioned in this thread was rectified. Thanks.
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