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Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

It was for TIE

McAfee Threat Intelligence Exchange 1.2.0

Hotfix 1104120

amenendp
Level 10
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Message 12 of 17

Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

Hi,

I'm seeing the same issue as you comment on my testing computers. VSE 8.8 patch 7, TIE module 1.0.0.283, TIE server 1.3.0.235.

That hotfix isn't available on McAfee Portal... I suppose you requested it opening a case on Service Portal?¿

I appreciate any comment

Thanks.

Reliable Contributor Troja
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Message 13 of 17

Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

Hi,

from my point of information we have two troubles here.

  • Patch 5-7 are changing something with ODScans. We have the high CPU usage trouble with any customer using a higher Patch level than Patch 4.

There can be some registry keys set to give back the same ODScan performance like VSE P4.

, any change in your environment?

Cheers

amenendp
Level 10
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Message 14 of 17

Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

Thanks Troja,

I have patch 6 deployed and clients are working fine during ODS.

What registry keys are you talking about? And.. what is the second trouble?

Regards

Reliable Contributor Troja
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Message 15 of 17

Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

Try this keys....

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\McAfee\DesktopProtection\Tasks]

"dwMaxThreadsNormal"=dword:00000001

"dwMaxThreadsBelowNormal"=dword:00000001

"dwMaxThreadsLow"=dword:00000001

Cheers

Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

We have no issues and have fully updated to Patch 7, Agent 5.0.2.233 tie module 1.0.1.140, one thing we changed was to disable Compressed file scanning on access. after patch 4 issues.

amenendp
Level 10
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Message 17 of 17

Re: TIE VSE Agent causing 100% CPU on Scheduled Scan/ On Demand

I have checked after some scans CPU performance is ok, maybe CPU high consumption is only during first analysis...

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