TIE 2.1.0 failed to register in ePO 5.9

[Former Member]

We upgrade TIE from 2.0.1. After ePO upgrade ePO 5.9. TIE server failed to register under registered servers.

Several times followed below tasks but no progress

uninstalled & re-installed extensions.

reconfig-ma

reconfig-ca

reconfig-cert

our ePO is installed on Microsoft cluster. so updated reconfig-pghba but still not connecting.

When we do register with readonly user ID. command test connection.
Test failed: the sslsocketfactory class provided com.mcafee.ext.config.tiefipsSslSocketfactory could not be instantiated.

We upgrade TIE server & DXL broker embedded in TIE but not fixed. someone please help and provide solution.

TIE & DXL specs as follows

McAfee Agent 5.0.4 (MLOS)

McAfee TIE 2.1.0

McAfee DXL broker 3.1.0.607

McAfee DXL Client 3.1.0.585

[cheetah]

I have the same mistake here.
is there a solution to this

[sjdelvecchio]

Having this issue with ePO 5.10 Update 6 and TIE 3.0.0 as well. I've rebuilt the TIE server, removed and re-added the extensions, and tried to create the Postgres db as a registered server manually in ePO but the test connection fails.

The TIE server and the ePO server are in the same subnet, so no ports need to be adjusted since they both have unfettered access between them.