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Not connected to any broker

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Hello,

When trying to configure TIE and MAR Server, the installation is failing with the error ( Appliance Startup):

MA initailaistation seems to be taking longer than expected. Please :

- On ePO, verify the Agent handlers IP adress configuration?

- Appliance NTP Statuts is : unsynchronised ?

- DXL policy is not present in the appliance at this time ?

- DXL/TIE certification are not yet present in this appliance?

Thank you in advance!

Installe TIE Error 3.png

 

1 Solution

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Re: Not connected to any broker

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As part of the Certificate Handshake the DXL Client embedded in the TIE server should connect to the DXL Broker as defined in the DXL client policy.

Check if the DXL Broker is accessible by the TIE server using port 8883

3 Replies
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Re: Not connected to any broker

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As part of the Certificate Handshake the DXL Client embedded in the TIE server should connect to the DXL Broker as defined in the DXL client policy.

Check if the DXL Broker is accessible by the TIE server using port 8883

Re: Not connected to any broker

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HI,
Thank you for getting back to me,
Please can you tell me how can i check if the dxl broker is accessible by the TIE server by using the port 8883, i am new to the environment , as you can see when i did the initial configuration i select the port 8883 for the DXL broker, but the installation is failing with the error in Appliance Startup :

MA initailaistation seems to be taking longer than expected. Please
- On ePO, verify the Agent handlers IP adress configuration?
- Appliance NTP Statuts is : unsynchronised ?
- DXL policy is not present in the appliance at this time ?
- DXL/TIE certification are not yet present in this appliance?

Thanks in advance

Re: Not connected to any broker

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HI,
The DXL Broker is not accessible by the TIE server using port 8883. Please help me to solve this probleme.
Thanks in advance
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