cancel
Showing results for 
Search instead for 
Did you mean: 

Not all files coming from Endpoint to the vATD

We have configured ENS+ATP on the endpoint, it is connected to the DXL and TIE server, and all reputations come to the TIE. I have been testing TIE/DXL with unknow files which i have created, and this reputation came to the TIE and stopped there, not sending  unknown files next to the ATD.

Screenshot (422).png

The following picture shows all unknown reputations for the day which TIE server have received.

Screenshot (425).png

And here you can all file analisys for the day, and there is only 1 unknown sample. 

Screenshot (426).png

 

If someone has already met with such problem, please tell me how to troubleshoot this.

Thanks in advance !

Labels (4)
3 Replies
denn
Level 11
Report Inappropriate Content
Message 2 of 4

Re: Not all files coming from Endpoint to the vATD

We have the same issue. Case under McAfee investigation. U running TIE 2.3 and ATD 4.6 ?

Re: Not all files coming from Endpoint to the vATD

Yeah, ATD version is 4.6, TIE version is 2.3.1 and DXL is 4.1.2.

Highlighted
Reliable Contributor Daveb3d
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

Re: Not all files coming from Endpoint to the vATD

ENS 10.6.1?  If so, a known issue that should (I think) be fixed in this month's update (not sure where it is.. expected it yesterday).

 

Dave

More McAfee Tools to Help You
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • Visit: Business Service Portal
  • More: Search Knowledge Articles
  • ePolicy Orchestrator Support

    • Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center