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DXL Client for TIE 3.0 not connect to DXL broker

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After Upgrade TIE 2.3 to 3.0 was finished. The DXL client is not connected to DXL broker. Then i has new register to the other McAfee ePO. There report product following: McAfee Agent, TIE, MAR were installed but not have DXL Java Client installed Environment - MLOS2 - McAfee Agent 5.6.1.157 - McAfee Threat Intelligence Exchange Server 3.0.0.460 - McAfee Active Response 2.4.1-129 - McAfee DXL Broker 5.0.1.223
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LKS McAfee Employee
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Re: DXL Client for TIE 3.0 not connect to DXL broker

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Thank you for providing the requested info. Could you please delete the those screenshot as it contains sensitive information which should not be visible to public forums. Apologies it was my mistake i could have asked you to send it in private message.

After looking at the screenshot, seems you do have 2 TIE server along with DXL broker. The primary TIE do not have DXL java client which is missing. Something went wrong during an upgrade i believe.

Can you try the below command on primary TIE server and check. DXL java client is embedded with TIE and cannot be install as standalone. 

reconfig-cert 

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LKS McAfee Employee
McAfee Employee
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Re: DXL Client for TIE 3.0 not connect to DXL broker

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You mean DXL client on TIE server does not connect to Broker. Can you show me the screenshot of the error.

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Re: DXL Client for TIE 3.0 not connect to DXL broker

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LKS McAfee Employee
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Message 4 of 4

Re: DXL Client for TIE 3.0 not connect to DXL broker

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Thank you for providing the requested info. Could you please delete the those screenshot as it contains sensitive information which should not be visible to public forums. Apologies it was my mistake i could have asked you to send it in private message.

After looking at the screenshot, seems you do have 2 TIE server along with DXL broker. The primary TIE do not have DXL java client which is missing. Something went wrong during an upgrade i believe.

Can you try the below command on primary TIE server and check. DXL java client is embedded with TIE and cannot be install as standalone. 

reconfig-cert 

View solution in original post

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