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Why is my computer showing up as non protected?

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When I first go on to the McAfee thing on my desctop so that I access the pannel. I go to "Home" and see that there are 2 non protected computers in my house. So because i am curious I press it to se wich ones. And there it say my computer ID. It says that "MAXCOMPUTER" is protected when im on the home page. But then when i go into "there are 2 non protected computers on your internet" it says my ID and that it isnt protected. How is this possible?. I am getting regular searches on my computer by McAfee but now I've started to feel like its searching another computer. But the information is shown on mine. Wich means that I dont have an antivirus software on my computer?!?!'

Please answer this, i really need help.

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Re: Why is my computer showing up as non protected?

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Hej,

Tack för att du kontaktat McAfee Tekniska Support.

Detta är ett problem, som kan ha olika anledningar och det är svårt att bestämma via vår forum, vad exakt är felet. Vi brukar ta datorer på fjärrkontroll för att felsöka, så var vänlig och kontakta oss via telefon (på 08 57929004) eller chatt på: http://service.mcafee.com

 

Vänligen ange också följande servicebeställningsnummer (ärendenummer) med vilket ditt ärende är dokumenterat hos oss: 2435467946

 

Med vänlig hälsning,

McAfee Tekniska Support

View solution in original post

1 Reply
Highlighted

Re: Why is my computer showing up as non protected?

Jump to solution

Hej,

Tack för att du kontaktat McAfee Tekniska Support.

Detta är ett problem, som kan ha olika anledningar och det är svårt att bestämma via vår forum, vad exakt är felet. Vi brukar ta datorer på fjärrkontroll för att felsöka, så var vänlig och kontakta oss via telefon (på 08 57929004) eller chatt på: http://service.mcafee.com

 

Vänligen ange också följande servicebeställningsnummer (ärendenummer) med vilket ditt ärende är dokumenterat hos oss: 2435467946

 

Med vänlig hälsning,

McAfee Tekniska Support

View solution in original post

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