Mer from the command line

[prmanningham]

Hi guys, I'm writing a small batch to run the MER silentely but I cannot get the MER tool to retrieve all the logs I'm able to get using the GUI,

Here's my the command line I'm using :

\\myserver\Mer.exe /detected /save \\myserver\MER.tgz /silent

*actual path changed

My goal is to retrieve all Endpoint Encryption and Windows logs. While running the GUI I get a file of almost 30mb but with my command line retrieves a 2mb file which is not enough...

Thanks in advance

Ce message a été modifié par: prmanningham on 08/01/13 08:59:52 CST

[Former Member]

Hi prmanningham,

I'll ask someone from my team to look into your report. I'm not sure why there would be a difference.

As a test, have tried with the /prods switch? If you know you want Endpoint Encryption specifically, try

\\myserver\mer.exe /prods "Endpoint Encryption" /save \\myserver\MER.tgz /silent

Info on command line switches can be found at https://kc.mcafee.com/corporate/index?page=content&id=KB59385

Question: Do you have ePO in your environment? Have you looked into use ePO-MER instead?

http://mer.mcafee.com/enduser/downloadepomer.aspx?lang=English

Message was edited by: ChrisU on 1/8/13 3:37:35 PM CST

[prmanningham]

thanks just tried the ePO-MER. Checked-in the package and extension, tried to run the task to deploy MER on 2 machines and it failed with this error :

2013-01-18 16:03:59          E          #4980          ScrptExe            Failed to copy C:\ProgramData\McAfee\Common Framework\Current\SUPPCLNT1000\ServicePack\0409\Mer.exe to C:\Program Files (x86)\McAfee\Supportability\MER for ePO\Mer.exe.  Setting bRet to FALSE

The result is that only 2 dlls gets installed and not the actual mer.exe. If I install this manually with the .msi it works...

Anyway, now I've set the policy to gather as much information as possible (8) and ran the scan task from ePO with the option to gather logs for all detected softwares.

The result is the same thing, I still get a fraction of logs that I usually get from running MER manually on a machine...  (23mb vs 1.6mb)

[ninov_n]

Hello,

Did you test with executing the MER tool as per the article locally instead of share network location?

MER.exe /detected /save c:\mer.tgz /silent

I need to run some test to confirm that

[ninov_n]

I just finished some testing and it appears that it is intended only for local execution and storing as per the help description of /save switch if you run "mer.exe /?" or "mer.exe /help":

MER.exe /?

[ninov_n]

Hello,

Another important thing I found out and it is really useful:

You can still use the Microsoft command variables to customize properties of commands!

For example, if you need to generate unique MER log for few machines, you can simply use "computername" variable:

MER.exe /detected /save "c:\%computername%.tgz"