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Manual uninstall of EPO-MVT

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Hello,

We have deployed EPO-MVT to our workstations and some of the Windows XP SP2 workstations are having a problem with it, as I mentioned in another post.  ePO has been able to correctly uninstall it, and we can't uninstall it through Add/Remove Programs control panel.  Can you please give me steps to manually remove the software?

Thanks,

- Steve Kadish

1 Solution

Accepted Solutions

Re: Manual uninstall of EPO-MVT

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Below are the required:

1. Files - %programfiles%\McAfee\Supportability

2. Files - %allusersprofile%\application data\McAfee\Supportability

3. Searching for 'MVT' in the registry should give all the keys.

Regards

Raghavendra

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7 Replies

Re: Manual uninstall of EPO-MVT

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Hi Steve,

You cannot uninstall MVT manually since that is a feature in ePO-MVT where in end users are not allowed to uninstall through Add/Remove programs. It has to be done through ePO via uninstall task.

Regards

Raghavendra

Re: Manual uninstall of EPO-MVT

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Hi,

Thanks for the reply.  I just want to be clear that when I say "manual," I mean, what files do we delete?  What DLL's do we unregister?  What registry entries do we delete?  Because ePO is not succesfully uninstalling the software and some of these workstations are crashing.

Thanks,

- Steve

Re: Manual uninstall of EPO-MVT

Jump to solution

Below are the required:

1. Files - %programfiles%\McAfee\Supportability

2. Files - %allusersprofile%\application data\McAfee\Supportability

3. Searching for 'MVT' in the registry should give all the keys.

Regards

Raghavendra

View solution in original post

Re: Manual uninstall of EPO-MVT

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Hi Raghavendra,

Thanks very much for the help!

- Steve

Re: Manual uninstall of EPO-MVT

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I also got the following from Support which did a local uninstall:

C:\Program Files\McAfee\Supportability\ePOMVT\EPOMVTPlugin.exe /uninstall

Re: Manual uninstall of EPO-MVT

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Thanks for the info Steve. Also a question. Did uninstalling ePOMVT resolved the crash issue in the machine?

Re: Manual uninstall of EPO-MVT

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Yes, our help desk has reported that the Windows XP Service Pack 2 workstations no longer get fatal errors and crash after EPO-MVT is removed.

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