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MER and BOX Brive

Noticed your MERs taking and long time and getting complaints from the network team? Got BOX Drive? Well, the answer could be that the MER scans Box drive. Apparently this is non-configurable and I should raise a PER to have it changed...................................

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Re: MER and BOX Brive

Hello @andrew_robinson 

Thanks for your post.

Please raise a PER with the help of the below Link :

https://community.mcafee.com/t5/Business-Ideas/idb-p/business-ideas

https://kc.mcafee.com/corporate/index?page=content&id=KB60021

 

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Re: MER and BOX Brive

Sorry, but I do not think it is for me to raise a PER for a product defect. BOX Drive is a global product and the MER Tool is for McAfee Support, not me! I would have thought it was in your own best interests to sort this out rather than class it as a customer request.

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