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Reliable Contributor ninov_n
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EPR tool compatibility issues

Hello, I came across an issue with removing McAfee from a Server 2012 R2 Core x64 Edition. So far I could not find anything confirming it but I see most of the products support Server Core editions so it should be the same for the removal tool I suppose. I run it via commands listed in the product guide but it does not show any progress or errors. Any ideas? Can you please point me to a supported environments article or confirm if it is compatible?
In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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Re: EPR tool compatibility issues

1. Did you check whether the tool generate a log file " C:\Windows\Temp\McAfeeLogs\EPR.log" and its content?

2. Also did you check the windows event logs for any events in regards of the execution of the tool or its failure? 

get-eventlog -list
get-eventlog [log name]

Example:

get-eventlog Application

You can also filter the list to just show a particular type of entry such as errors or warnings.

get-eventlog System -after (get-date).addhours(-1) | where Entrytype -eq Error

 

3. Did you try to deploy and execute it via ePO?

4. What switches did you use?

5. Did you include --accepteula?

 

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