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leobrn12
Level 7

Unable to uninstall SAE

Hello,

I am having major difficulty uninstall SAE. I've tried uninstalling it manually from the control panel, and from the EPO console, and it will fail everytime.

When I try to uninstall it from the control panel, I will get the following error message:

However, when I go into services, it states that the service is stopped.

Then, when I try to start the service I get this error message:

I am at lost, and would appreciate any help in removing this product.

Thank you.

Message was edited by: leobrn12 on 2/17/14 4:52:39 PM EST
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3 Replies
exbrit
Level 21

Re: Unable to uninstall SAE

SAE is an Enterprise product so have moved this to that area for better support.

.

Message was edited by: Ex_Brit on 17/02/14 5:04:30 EST PM
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exbrit
Level 21

Re: Unable to uninstall SAE

By the way your images are broken.  You can upload images into a post by using the camera symbol when posting the message as shown here (click to enlarge)

Capture.JPG

They can't be copied and pasted in.

Message was edited by: Ex_Brit on 17/02/14 6:16:52 EST PM
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leobrn12
Level 7

Re: Unable to uninstall SAE

Sorry,

Below are the screen shots in order.

SAE1.jpg

SAE2.jpg

SAE3.jpg

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