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Siteadvisor problems

Hi,

I am having a few problems with our current install of siteadvisor 3.0.0. hotfix 3

A user is getting the following pop up - this is intermittent

McSAcore.exe Application error this is what the logs show

2012-05-18 10:04:19 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-05-18 10:04:19 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-05-18 10:04:40 Crit .\sa_http_win32.c MYlogger 307  WinHttpSendRequest failed: 12029

2012-05-18 10:04:40 Crit .\sa_http.c MYlogger 365  http_post failed: 12029

2012-05-18 10:05:19 Crit .\sa_http_win32.c MYlogger 307  WinHttpSendRequest failed: 12002

2012-05-18 10:05:19 Crit .\sa_http_win32.c MYlogger 307  WinHttpSendRequest failed: 12002

2012-05-18 10:05:19 Crit .\sa_http.c MYlogger 365  http_post failed: 12002

2012-05-18 10:05:19 Crit .\sa_http.c MYlogger 365  http_post failed: 12002

2012-05-31 09:40:45 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-05-31 09:40:45 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-05-31 09:40:45 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-05-31 09:40:45 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-05-31 09:40:45 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-05-31 09:40:45 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-05-31 09:40:48 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-05-31 09:40:48 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-05-31 09:40:48 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-05-31 09:40:48 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-06-18 16:03:31 Crit .\sa_dss.c MYlogger 1329  Unable to resolve domain for http://javascript:void(0)

2012-06-21 09:57:51 Crit .\sa_cache_sqlite.c MYlogger 384  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore_cache.db

2012-06-25 09:36:03 Crit .\sa_cache_sqlite.c MYlogger 384  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore_cache.db

2012-06-25 15:50:29 Crit .\sa_dss.c MYlogger 1329  Unable to resolve domain for http:///url?sa=t&rct=j&q=atk%20jagm&source=web&cd=3&ved=0CFYQFjAC&url=http%3A%2F%2Fwww.atk.com%2FPro...

2012-06-25 15:51:57 Crit .\sa_dss.c MYlogger 1329  Unable to resolve domain for http://javascript:void(0)

2012-06-26 14:25:43 Crit .\sa_cache_sqlite.c MYlogger 384  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore_cache.db

2012-06-26 15:32:10 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:45:20 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:45:23 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:45:39 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:45:51 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:46:41 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:46:52 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:46:59 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:47:11 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:47:34 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:47:39 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:47:43 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:48:28 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:48:38 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:48:43 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:48:54 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:56:58 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:57:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:57:16 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:57:27 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:57:35 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:57:50 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:06 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:12 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:17 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:20 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:22 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:41 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:44 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:58:45 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 15:59:02 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:56:50 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:56:51 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:56:55 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:57:07 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:57:35 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:58:05 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:58:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:58:25 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:15 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:15 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:37 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:37 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:49 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 16:59:50 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 17:08:15 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-26 17:08:16 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:21:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:21:02 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:30:55 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:37:02 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:37:24 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:37:33 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:37:51 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:38:19 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:38:22 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:38:25 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:38:26 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:38:31 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:39:49 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:39:57 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:41:41 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:41:42 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:41:48 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 10:41:49 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:52:31 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:52:32 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:52:41 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:53:05 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:54:40 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:54:51 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:55:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:55:14 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:56:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:56:05 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:56:07 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 11:56:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 12:00:12 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 13:55:51 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 13:56:04 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 13:56:04 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:02:27 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:02:27 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:02:34 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:57:38 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:57:38 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:58:07 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:58:08 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:58:34 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:58:35 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:59:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:59:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:59:34 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 16:59:34 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:19 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:20 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:40 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:41 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:53 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:00:53 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:01:05 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:01:05 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:01:07 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:01:08 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:01:12 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:01:12 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:08 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:11 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:12 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:57 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:58 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:02:58 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:03:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:03:08 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:03:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:03:09 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:04:00 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:04:01 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-27 17:23:30 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-28 10:31:03 Crit .\sa_http.c MYlogger 457  Invalid headers.

2012-06-29 07:56:47 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-06-29 07:56:47 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-06-29 07:56:47 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-06-29 07:56:47 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:25 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:25 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:25 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:25 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:25 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:25 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:25 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:25 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:29 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:29 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:29 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:29 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:29 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:29 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:29 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:29 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:32 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:32 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-02 17:09:32 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-02 17:09:32 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-16 13:50:26 Crit .\sa_cache_sqlite.c MYlogger 384  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore_cache.db

I uninstalled and re-installed it and instantly got the following error:

2012-07-25 12:10:24 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-25 12:10:24 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-25 12:10:24 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-25 12:10:24 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-25 12:10:26 Crit .\sa_store_sqlite.c MYlogger 109  Could not open C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\sacore\sacore.db

2012-07-25 12:10:26 Crit .\sa_dss.c MYlogger 233  uds not initialized

2012-07-25 12:11:19 Crit .\sa_http_win32.c MYlogger 307  WinHttpSendRequest failed: 12029

2012-07-25 12:11:19 Crit .\sa_http.c MYlogger 365  http_post failed: 12029

2012-07-25 12:11:37 Crit .\sa_http_win32.c MYlogger 307  WinHttpSendRequest failed: 12002

2012-07-25 12:11:37 Crit .\sa_http.c MYlogger 365  http_post failed: 12002

Currently only getting it on 1 machine.

We are running: XP machines

ePO 4.5

VSE 8.70.570

Antispyware 8.7.0.129

Anyone else had this error or know what's causing it?

"

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