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krmason
Level 8

SiteAdvisor web filtering for endpoint extension issue

I installed the product and set up everything as per the instructions.  I also installed web reporter to try and get some reports.  When I create a client siteadvisor task to create the Web Reports, the logs show the following error:  (I took out the IP addresses as per our policy)

2010-09-13 11:00:00 Err  .\WRLogV1Tx.cpp CWRLogV1Tx::TxLogs 70  V1: unable to split URL into v1 parts, url= ftp:\\{ipaddress}:9121, user= 001577c5f3ab

2010-09-13 11:00:00 Err  .\WRLogV1Tx.cpp CWRLogV1Tx::TxLogs 70  V1: unable to split URL into v1 parts, url= ftp:\\{ipaddress}:9121, user= 001577c5f3ab

2010-09-13 11:00:00 Err  .\WRLogV1Tx.cpp CWRLogV1Tx::TxLogs 70  V1: unable to split URL into v1 parts, url= ftp:\\{ipaddress}:9121, user= 001577c5f3ab

2010-09-13 11:00:00 Err  .\WRLogV1Tx.cpp CWRLogV1Tx::TxLogs 136  Web Reporter server authorization failed; check Web Reporter Configuration in policy, particularly the URL

2010-09-13 11:00:00 Err  .\WRLogV1Tx.cpp CWRLogV1Tx::TxLogs 136  WinHttpSendRequest failed, err= 12175

I have also tried HTTP and HTTPS but get the same error message.  Has anyone seen this issue before?

Ken mason

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3 Replies
bcandrew
Level 9

Re: SiteAdvisor web filtering for endpoint extension issue

Make sure you have a trailing backslash in the path.

(e.g., http://myserver:9111/logloader/ - note, you must retain the full URL, including the last /).

Sincerely,

Ben Andrew

Senior Product Manager

  • McAfee Network Access Control
  • SiteAdvisor Enterprise
  • Web Filtering for Endpoint
  • McAfee Network Access Control

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krmason
Level 8

Re: SiteAdvisor web filtering for endpoint extension issue

Thanks,

The problem was the firewall.  Even though we could talk to the port, it was only one way.

Ken

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krmason
Level 8

Re: SiteAdvisor web filtering for endpoint extension issue

the system now works fine

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