cancel
Showing results for 
Search instead for 
Did you mean: 
ronaldyoung
Level 7

SiteAdvisor Enterprise missing in Chrome

I am requesting help in restoring SiteAdvisor in Google Chrome.

Several weeks ago, SiteAdvisor search result ratings disappeared from my Google Chrome browser.  I launched Internet Explorer and the SiteAdvisor ratings are still showing in that browser.  The SiteAdvisor logo in the Google Chrome browser is grayed out.  I have uninstalled and reinstalled SiteAdvisor and the settings in Google Chrome show SiteAdvisor is "enabled."

Browser versions (all current, 6-13-16):

Google Chrome:   51.0.2704.84

Internet Explorer   11.0.9600.18314

McAfee Products installed:

SiteAdvisor Enterprise   3.5.0.1275   (as shown in the Google Chrome installed extensions list)

WebAdvisor  4.0.189   (as shown in the Windows Control Panel Programs)

Virtual Technician   8.1.0.174   (as shown in the Windows Control Panel Programs)

SecurityCenter   14.0.8185   (as shown in the Windows Control Panel Programs)

0 Kudos
2 Replies
Peacekeeper
Level 20

Re: SiteAdvisor Enterprise missing in Chrome

Moved to SiteAdvisor Enterprise

0 Kudos
vinoo
Level 13

Re: SiteAdvisor Enterprise missing in Chrome

Is there a reason why you would want to have the consumer (Web Advisor) and enterprise (Site Advisor) versions of  the product installed on the same endpoint?  Could you remove one of them and check if it works?

0 Kudos