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SiteAdvisor Blocking required Corporate site

I work for a business that routinly logs into a private corperate site on a daily basis. Two weeks ago SiteAdviser started bringing up a warning praticaly every page load, tripling the time needed to do our job since we have to often reenter data because it didn't get submitted properly when SiteAdvisor pops up it's warning. Apparently the only reson it's happening is because McAfee is unable to log into the site to check for safety. This is a site that praticaly every brand in our industry uses. It is ridiculous to list them as a suspect site just because they want to protect theirs and our customers information.

How do we add the site to a trusted list so we can do our job instead of having to click "Continue" every few seconds?

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6 Replies
exbrit
Level 21

Re: SiteAdvisor Blocking required Corporate site

Moved this to SiteAdvisor although I'm not too sure that you may want SiteAdvisor Enterprise.  There is no trusted list but the site owner can appeal the rating.  Without the URL it's difficult to judge but on the SiteAdvisor rating page there is a button to click for them to appeal, plus both SiteAdvisor & TrustedSource (which work hand-in-hand) can be contacted, see:  https://community.mcafee.com/message/66185#66185

See also http://www.siteadvisor.com/webmasters/index.html

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Re: SiteAdvisor Blocking required Corporate site

I'm sorry, but there is no appeal button appearing, just this message:

Use caution on this site.

https://www.clchotels.com/account/guest_detail.cfm

Access to this website is risky because McAfee Threat Intelligence is unable to analyze its content.

McAfee Security Rating: Unknown

Followed by a cancle and a continue button.

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exbrit
Level 21

Re: SiteAdvisor Blocking required Corporate site

Maybe it's your browser?   It's rated grey, i.e. not yet rated, and there is a Request a Review button right there.

https://www.siteadvisor.com/sites/https://www.clchotels.com/index.cfm%3fCFID%3d25908347%26CFTOKEN%3d...

Capture.JPG

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exbrit
Level 21

Re: SiteAdvisor Blocking required Corporate site

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Re: SiteAdvisor Blocking required Corporate site

This is what we get:

mcafee screenshot.bmp

Before you ask, it is IE 8, and no, we are not allowed to update to a newer version because the management suite does not work properly on newer browsers.

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Hayton
Level 18

Re: SiteAdvisor Blocking required Corporate site

SAE header.PNG

The browser window shows SiteAdvisor Enterprise. That's the clincher. The Enterprise version has extra functionality which the Consumer version lacks..

This has been moved back into Business / Endpoint Security / SiteAdvisor Enterprise, where someone with knowledge of the Enterprise product should be able to answer the question.

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