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volker
Level 7

SAE blocks lot of secure sites

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Hello from Germany

After I installed OS&programs again a lot of Sites that worked previously are now blocked in IE9 (e.g.: firepass01.sczn.de Security status: inknown ) while dozens of other people could connect to without problem (and I did until yesterday. So it seems to be more a local problem rather a general - what could I do to change settings (even putting it under secure/trusted sites in IE doesn't help).

Thanks & Best,

Volker

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1 Solution

Accepted Solutions
willsonlebig
Level 11

Re: SAE blocks lot of secure sites

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Solution

  Individual sites can be added to the Authorize list. Sites in the authorize list with an unknown rating do no get blocked.

Client can also change the default action for the Zero Day Protection setting in the General policy to Allow or Warn on unknown sites.

  1. Log in to the ePolicy Orchestrator Console.
  2. Click Menu, Policy, Policy Catalog.
  3. From the Product list, select SiteAdvisor Enterprise 3.5.0.
  4. From the Category list, select General.
  5. On the Action Enforcement tab, select the Zero Day Protection level to ''Allow'' or ''War''
  6. Click Save.
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7 Replies
willsonlebig
Level 11

Re: SAE blocks lot of secure sites

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Hello Volker,

What version of SAE are you using?

With SAE, it is possible to exclude good websites that are blocked.

Please show us the error message.

Also, follow this link McAfee KnowledgeBase - SiteAdvisor Enterprise 3.5 Patch 2 blocks web pages with unknown rating

volker
Level 7

Re: SAE blocks lot of secure sites

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Hi Willson,

I am just the "poor" user - 3.5.0 1121

and as said before reinstall all Sites were fine on same notebook, same OS Win7 - and for sure >30 people are using the same link every day as I did until today.

Google translation

This site is blocked.

https://firepass01.sczn.de/my.logon.php3

Access to this site was blocked because McAfee Threat Intelligence could not analyze their content.

McAfee Security Rating: Unknown

Same is e.g. with http://www.cbt24.de http://www.wbt24.de - two blog rolls from me

Thanks & Best,

Volker

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willsonlebig
Level 11

Re: SAE blocks lot of secure sites

Jump to solution

Solution

  Individual sites can be added to the Authorize list. Sites in the authorize list with an unknown rating do no get blocked.

Client can also change the default action for the Zero Day Protection setting in the General policy to Allow or Warn on unknown sites.

  1. Log in to the ePolicy Orchestrator Console.
  2. Click Menu, Policy, Policy Catalog.
  3. From the Product list, select SiteAdvisor Enterprise 3.5.0.
  4. From the Category list, select General.
  5. On the Action Enforcement tab, select the Zero Day Protection level to ''Allow'' or ''War''
  6. Click Save.
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volker
Level 7

Re: SAE blocks lot of secure sites

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Thanks Willson,

I will send this to our HelpDesk - but I wonder why this happens just to my brand new installed machine and to no one else after working fine for months...

Cheers,

Volker

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willsonlebig
Level 11

Re: SAE blocks lot of secure sites

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This happens only on computer with Site Advisor 3.5 Patch2 (SAE 3.5.0 1121)

In fact, it is a new feature added in Site Advisor 3.5 Patch2 (SAE 3.5.0 1121)

So, I don't think that the computers not affected have this version of site advisor.

You can check those computers to confirm.

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willsonlebig
Level 11

Re: SAE blocks lot of secure sites

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Hi volker, please don't forget to mark the case as resolved.

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volker
Level 7

Re: SAE blocks lot of secure sites

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I hope it is the solution as I urgently need access to this Site - so I will do :-)

I forwarded it and will post an Update.

Thanks again

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