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anderk
Level 7

My email server reputation

My mail server is listed as high risk, I had problems with a customer who was with virus and was sending spam. The problem was resolved over 3 days and still continue to be listed as high risk. Is there something I can do?

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5 Replies
Hayton
Level 18

Re: My email server reputation

You've posted in the section for problems with the Community site so this needs to be moved somewhere else.

What is listing the server as High Risk? In other words, how did you become aware of the problem?

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anderk
Level 7

Re: My email server reputation

My email server was listed because i have a problem with a client who was sending spam. The problem was resolved and the server is no longer sending spam. How do I no longer listed as high risk?

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Peacekeeper
Level 20

Re: My email server reputation

What Hayton was asking is what program is giving you the warning Siteadvisor or siteadvisor enterprise or another program.

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anderk
Level 7

Re: My email server reputation

i see reputation here http://www.mcafee.com/threat-intelligence/ip/default.aspx?ip=

I contacted support via email and was well attended, removed the already high risk and went for minimal risk. Thanks for help and sorry for my english, i am brazilian.

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Hayton
Level 18

Re: My email server reputation

Fixed, then, I guess. mark as Assumed Answered.

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