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McAfee SiteAdvisor 3.5 Patch 5 - Run client task now fails to install agent

is anyone having issues installing McAfee SAE 3.5 Patch 5 from ePO - Run client task now.  I've been able to do this in the past but receiving the following error:

Run now task Deployment - SAE - 3.5.0.1443 Patch 5 received.
Run now task started.

Run now task Deployment - SAE - 3.5.0.1443 Patch 5 failed.

Details: Product "" uninstallation succeeded.

Product "SITEADV_3500" installation failed, reason "Unknown error"..

Please advise.

Thanks!

3 Replies

Re: McAfee SiteAdvisor 3.5 Patch 5 - Run client task now fails to install agent

Have you tried to disable VirusScan Enterprise access protection when running the SAE install?

Re: McAfee SiteAdvisor 3.5 Patch 5 - Run client task now fails to install agent

how to resolve this problem?  I have the same problem.

Re: McAfee SiteAdvisor 3.5 Patch 5 - Run client task now fails to install agent

​  Could you kindly assist these customers?

Cliff
McAfee Volunteer