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nevens
Level 7
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Message 1 of 3

Laptop heating issue

Hello,

My laptop is constantly having overheating issues. Could the heating cause be related to Mcafee software ? 10.0.0.1

192.168.0.1

How can I check this? 192.168.l.l

Thanks.

2 Replies
hnegishi
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Laptop heating issue

Hi @nevens 

Thank you for reaching out our community.

If you are also using Virusscan Enterprise as an antivirus software, "On demand scan" or "On Access Scan" might be effect your PC performance.

If so, please check following article.

https://kc.mcafee.com/corporate/index?page=content&id=KB79673

And you can also check which processes has high CPU usage from Windows Task Manager.

If its process is a MFE product one, please let me know the name of process.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Alexz
Level 7
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Message 3 of 3

Re: Laptop heating issue

Things you should consider for your laptop with the best cooling system are:

  • Turn off your laptop, unplug the cords, and remove the battery (if possible).
  • Inspect the vents and fan for dirt or other signs of blockage.
  • Use compressed air to clean your laptop's vents.
  • Change your system's fan control settings.
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