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hockchye.yap
Level 7

HIPS 8.0.0.3828 SAE Requires Restart

Hi,

Last week i have deploy HIPS version 8.0.0.3828, i have push down from EPO server.

However some user keep getting pop message asking user to restart.

I have remove the file from C:\Windows\McAfeeHIP_Reboot.

Please advice how to over come this issue. I need to push down HIPS 8.0.0.3828

Thank you.

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7 Replies
exbrit
Level 21

Re: HIPS 8.0.0.3828

Moved to Business > Host Intrusion Prevention for better support

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Peter

Moderator

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McAfee Employee

Re: HIPS 8.0.0.3828

That screenshot shows SiteAdvisor is prompting for a reboot; not HIPS.

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exbrit
Level 21

Re: HIPS 8.0.0.3828

Shall I move this to SAE Kary?

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Peter

Moderator

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McAfee Employee

Re: HIPS 8.0.0.3828

Considering the screenshot, yes.  The C:\Windows\McAfeeHIP_Reboot file only prevents an upgrade/patch from applying until a reboot is performed (sometimes Windows fails to delete the file as a PENDINGFILERENAME operation, so it must be deleted manually).

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exbrit
Level 21

Re: HIPS 8.0.0.3828

Oh dear I shouldn't have said that as I just realised that I have no permissions in this area to move stuff.

Someone else, probably McA staff will have to do it I'm afraid.

I will ask.

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exbrit
Level 21

Re: HIPS 8.0.0.3828 SAE Requires Restart

hockchye.yap wrote:

Hi,

Last week i have deploy HIPS version 8.0.0.3828, i have push down from EPO server.

However some user keep getting pop message asking user to restart.

I have remove the file from C:\Windows\McAfeeHIP_Reboot.

Please advice how to over come this issue. I need to push down HIPS 8.0.0.3828

Thank you.

This is an SAE popup so this thread is moved to that section, and the system needs to be restarted to activate SAE update.

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mooremm
Level 7

Re: HIPS 8.0.0.3828 SAE Requires Restart

Are you still seeing the reboot prompt?

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