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plokij
Level 7

installation incomplete

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Hi!

I've just bought mcafee internet security 2013 but when i try to install it, it always says installation incomplete.

After searching on this community for similar problems, I've already tried MCPR and I've already unistalled all Microsoft Visual C++ redistributable packages.

What can I do?

My computer is windows 7 home premium, service pack 1

Thanks in advance

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karthiks
Level 12

Re: installation incomplete

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Please check this thread HERE

See the Correct answer, follow the steps and update me the outcome

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plokij
Level 7

Re: installation incomplete

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When i run MVT, it says that there are some problems that can be fixed but there are other problems that cannot be fixed. After fixing those who can, this is what I get

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karthiks
Level 12

Re: installation incomplete

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plokij,

Check this thread HERE

I have asked for some logs in the above thread, get me the logs so that I will check and update you with steps

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plokij
Level 7

Re: installation incomplete

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Hi!

First of all, thanks for the help!

Since my last post, I used MCPR again, and then I tried to reinstall the software and the problem is still the same.

I can't find any log MFEhidin.log.

However, like the problem of the above thread, I have 3 files inside the McInst folder. (C:\ProgramData\Mcafee\MCLOGS\McInst)

I've attached these files.

plokij

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nehalreads
Level 10

Re: installation incomplete

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Hi plokij,

Please let me know whether is there any issue with your windows update ? .

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plokij
Level 7

Re: installation incomplete

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Hi!

No, there isn't any problem with windows update.

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karthiks
Level 12

Re: installation incomplete

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Please check this thread HERE

See the Correct answer, follow the steps and update me the outcome

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plokij
Level 7

Re: installation incomplete

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Hi!

I followed the steps mentioned in that thread and I was able to install mcafee successfully.

Problem solved!

Than you very much for your help!

Regards,

plokij

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karthiks
Level 12

Re: installation incomplete

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WOW !! fantastic

Have a nice day

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nehalreads
Level 10

Re: installation incomplete

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Good Job karthiks

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