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bbq
Level 7
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Message 1 of 4

Search engine's problem...

I'm now using McAfee AntiVirus Plus, and I just installed it yesterday. Yesterday, when I was searching using Google, I found that McAfee is scanning the contents of the results, the "tick", "question mark", and "cross" icons appeared just beside the links. But today is like no scan and no protect for the internet, and I don't see the "Mcafee" icon at any corners of my browser. May I know why and how to solve the problem?

3 Replies
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Re: Search engine's problem...

Hi bbq,

There are chances of McAfee site advisor might have been disabled due to which i think you are unable to find the safety ratings when search using google, however am not sure. Could you please give me some basic info about your PC which would help us get this issue fixed for you...?

> Which is the operating system installed on your computer (Win Xp, Vista or 7)

>Which is the default browser that you user to go online ( Internet explorer , firefox , google chrome...etc)

Regards,

Rakesh P

McAfee Technical Support

bbq
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Message 3 of 4

Re: Search engine's problem...

Well, my OS is Windows 7 home premium, browser is IE 8.

bbq
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Message 4 of 4

Re: Search engine's problem...

alright, I'e found out what's the problem... thanks Rakesh P.