cancel
Showing results for 
Search instead for 
Did you mean: 
bbq
Level 7
Report Inappropriate Content
Message 1 of 4

Search engine's problem...

I'm now using McAfee AntiVirus Plus, and I just installed it yesterday. Yesterday, when I was searching using Google, I found that McAfee is scanning the contents of the results, the "tick", "question mark", and "cross" icons appeared just beside the links. But today is like no scan and no protect for the internet, and I don't see the "Mcafee" icon at any corners of my browser. May I know why and how to solve the problem?

3 Replies
Highlighted

Re: Search engine's problem...

Hi bbq,

There are chances of McAfee site advisor might have been disabled due to which i think you are unable to find the safety ratings when search using google, however am not sure. Could you please give me some basic info about your PC which would help us get this issue fixed for you...?

> Which is the operating system installed on your computer (Win Xp, Vista or 7)

>Which is the default browser that you user to go online ( Internet explorer , firefox , google chrome...etc)

Regards,

Rakesh P

McAfee Technical Support

bbq
Level 7
Report Inappropriate Content
Message 3 of 4

Re: Search engine's problem...

Well, my OS is Windows 7 home premium, browser is IE 8.

bbq
Level 7
Report Inappropriate Content
Message 4 of 4

Re: Search engine's problem...

alright, I'e found out what's the problem... thanks Rakesh P.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community