My Total Protection wouldn't update, so I uninstalled it. Now I can't reinstall it. After multiple tries, it always stops at 41%. I used the Preinstall tool and the Uninstall tool. Nothing works.
for doing a reinstall you could use this article;
normal way i use myself is ;
1 use Windows programs and features in Control Panel to remove McAfee Livesafe and Webadvisor. reboot the computer
2 download and run MCPR the removal tool to clean up most of the remaining fiiles and registry entries. (you can download from above page)
when done do again a reboot.
3. update Windows itself before doing a new install of mcafee and reboot.
4. download the new mcafee installer from your account and proceed with the new installation.
normal the pre-install tool is not needed
hopefully this will fix it.
if not i would suggest to contact live support at;
at the middle of the page you can click for contact and a new page will appear ect.
best to do at office hours on workingdays to contact by chat or phone
Thank you so much for the help, but it didn't work.
thank you for your answer.
sorry to hear that my suggestion could not solve your problem.
i would suggest you contact mcafee live support.
you can visit this link; https://service.mcafee.com
go to the middle of the site and on the right side there you can click on contact support.
a new page will open where you can click for technical support ect.
best is on working days during office hours for chat or phone assistance.
2821 Mission College Blvd.
Santa Clara, CA 95054 USA
Consumer Support | Enterprise Support | McAfee.com
Legal | Privacy | Copyright © 2019 McAfee, LLC