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McAfee wont install as virus detected

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Hi there

I purchased a desktop pc yesterday for my sons birthday and tried to download McAfee for him.  Whilst doing so it detected Kapersky security and informed me they would remove it before installing McAfee to which I clicked 'yes' however Kapersky opened up and kept restarting the PC.  As a result I uninstalled Kapersky and retried the download of McAfee however it is now saying it has detected a virus and I have issues which need fixed before installing which I assume is down to this Kapersky removal.  Can anyone help or advise me? 

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Re: McAfee wont install as virus detected

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Hi lannimum,

Stinger is a standalone utility created by McAfee Labs to detect and remove specific viruses.

It is not a substitute for full anti-virus protection, but rather a tool to assist you in cleaning an infected computer.

Kindly go through how do you use Stinger? Using the below link:

http://www.mcafee.com/us/downloads/free-tools/how-to-use-stinger.aspx

Also, you can download & run the McAfee Stinger Scan using the following link:

http://www.mcafee.com/us/downloads/free-tools/stinger.aspx

Try the McAfee Product installation once that is done.

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4 Replies
Highlighted

Re: McAfee wont install as virus detected

Jump to solution

Hi lannimum,

Stinger is a standalone utility created by McAfee Labs to detect and remove specific viruses.

It is not a substitute for full anti-virus protection, but rather a tool to assist you in cleaning an infected computer.

Kindly go through how do you use Stinger? Using the below link:

http://www.mcafee.com/us/downloads/free-tools/how-to-use-stinger.aspx

Also, you can download & run the McAfee Stinger Scan using the following link:

http://www.mcafee.com/us/downloads/free-tools/stinger.aspx

Try the McAfee Product installation once that is done.

View solution in original post

Re: McAfee wont install as virus detected

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Many thanks, i'll try this later and see how it goes.

Re: McAfee wont install as virus detected

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Hi Jai

Just wanted to update you to say your answer was extremely helpful and fixed my issue immediately.  Hoorah for guys like you!!!

Re: McAfee wont install as virus detected

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Hi lannimum,

Great, that's really good to hear that your computer is fully secure now.

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