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MVT problem--DAT out of date

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Hi

Whenever I run MVT on my Desktop PC  I always get the problem- DAT out of date. MVT always clears this error.

It would be helpful if anybody knows how to cure this continuing problem. I wondered also if this DAT being out of date is likely to cause any

other problems. 'hope to hear from someone.    Thank you. dadco.

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Re: MVT problem--DAT out of date

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Hi Dadco,

I believe i have answered all your questions (Pasting again below). Please let us know if you need clarification on any point.

Here's how it works. When MVT finds a DAT issue and if you have opted to fix, it just triggers the product update, from then it is products action to update the DAT. MVT will not verify whether the issue is fixed after it triggered update. Once the DAT is updated, if run MVT, it will not detect any issue, if DAT has failed to update, it shows DAT out-of-date again. This case it is not an issue with MVT.

As i have mentioned earlier try the following:

1. Check the 'About' of the product to get to know the DAT version (it usually shows under VirusScan details).

2. Compare with what MVT says as expected DAT version.

3. If it is equal then ignore, no issues, nothing to worry.

4. If DAT version in 'About' is lesser than 'expected' in MVT, then go to 'M' icon in the taskbar (refer previously attached screenshot) right click and select 'check for updates'. You should see the new arrow icon whirling in the taskbar.

5. After the update is completed, product notification will be shown (something like 'product is up-to-date'). Again performs checks in 1 & 2, It should show same version, if so, done.

Thanks

Raghavendra

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Message 2 of 32

Re: MVT problem--DAT out of date

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Hey dadco,I was recently experiancing the same problems.I unfortunatley won`t be able to tell you what the cause was.Do to the fact that i was having all sorts of problems with Mcafee 2009 prior to useing the virtual tech.I eventually ran a diognostic and found my hard drive to be failing.So the best advice i could give you is run a diagnostic.Or use Mcafee tech support & tell them what is going on.I was told by dell support my problem could have been a few differant reasons.Some of which were pretty disturbing.Hope you make out better then i did.

                                                                                                                                                  Good luck Jack

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Re: MVT problem--DAT out of date

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hi Dadco,

What is the Existing and expected Dat version shown in the problem log, at the end of the scan? What is the sessionid please?

regards

Raghavendra

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Re: MVT problem--DAT out of date

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I now have the same problem.

Expected DAT 6041

Current 6040

I left it fix it and it tells me to rescan -- on rescan, same problem.

I just removed and reinstalled to be able to even run MVT.

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Re: MVT problem--DAT out of date

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hi George,

The issue detected by MVT in your case is genuine one. The actual DAT version that needs to get updated to is 6041. Since the VirusScan DAT is not up-to-date MVT is flagging as deviation. The fix part: MVT just triggers the product update task. if this is not working try to update your DAT opening the McAfee SecurityCenter manually. Then run MVT again. Check if the DAT is updated to 6041. If it is up-to-date, MVT should not flag it as issue.

regards

Raghavendra

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Re: MVT problem--DAT out of date

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I opened McAfee Total Protection and selected Update - was told all my files are up to date.

Reran - same bad date.

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Re: MVT problem--DAT out of date

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What does the about box in McAfee Total Protection shows the DAT version as please?

thanks

Raghavendra

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Re: MVT problem--DAT out of date

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It says 6041.0000.

I then tried to run MVT -- it told me it could not run 2 MVT -- as far as I could see -- I only had 1 running.

Another reboot -- ran MVT -- now OK.

I do not understand why I am having so much trouble with Total Protection -- my PCs with Internet Security run pretty well (so far).

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Re: MVT problem--DAT out of date

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This should not be the case always. MVT looks for the DAT version from the registry. May be the DAT updated by total protection did not get reflected in the registry and hence the deviation shown by MVT. After reboot it would have been reflected in the registry.

Whenever you see such issues, just make sure that the expected DAT version shown by MVT and the DAT version shown in Total Protection 'About' box are same. If they are same then nothing to worry.

Regards

Raghavendra

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Message 10 of 32

Re: MVT problem--DAT out of date

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message from dadco.

I have only just read all the activity as I have been away. I am amazed and delighted that there has been so much discussion.

I hope to study the discussions in the next couple of days so I would be grateful if you would keep " looking "

Thank you.

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