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Re: MVT cannot check the computer

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please let me know when this issue is corrected. I am having the same issue running MVT and I am running window vista ( yes I know, Vista is very out of date )

Community Manager ChrisU
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Message 12 of 16

Re: MVT cannot check the computer

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Kacy, what is the exact error you are receiving? Is it that there are corrupt components, like in the screenshot from Chinthainai?

Reliable Contributor selvan
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Message 13 of 16

Re: MVT cannot check the computer

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Hi uwe-dembski

Try the below steps and check if you are able to run MVT

Navigate to below locations and Rename the Windows Defender folder to Windows DefenderOLD

C:/Program Files/

C:/Program Files (x86)/

Re Download MVT from mvt.mcafee.com and Run it.

Post back the results..!

Community Manager ChrisU
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Message 14 of 16

Re: MVT cannot check the computer

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Chinthanai, the MVT team has already identified the cause, and are working on the fix.

Your steps are not needed, nor have I ever heard of Windows Defender conflicting with MVT.

Reliable Contributor selvan
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Message 15 of 16

Re: MVT cannot check the computer

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Hi ChrisU / uwe-dembski,

I had a similar issue with Support Yesterday and was able to resolve it by following above steps. The MVT message is displayed below.

Kindly disregard reply no 8 If there was a different error from MVT.

MVT.JPG

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Re: MVT cannot check the computer

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Hello ChrisU,

now it is working. No problems.

Thank you very much.

Uwe

Nachricht geändert durch uwe-dembski on 13.02.14 23:47:47 CST

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