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MVT. Download failed. Error message attached

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I run two PC's. This Laptop---see signature and an old Desktop ---see attachment for signature; on a BT network using McAfee 3-User software.

The problem is with the old Desktop. MVT is ok on this Laptop.  I had to Re-instal McAfee some time ago which is working ok. I have failed twice trying to download

MVT----The current error message dated 29th May is attached.

Any help would be appreciated.

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Re: MVT. Download failed. Error message attached

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Steve was just an example.  It would be your userprofile for example for me it would be C:\documents and settings\lakshmi\

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Re: MVT. Download failed. Error message attached

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Pl. try this. 

Go to http://mvt.mcafee.com

Download and save the msi locally (maybe desktop)

Double click on it.

it should start the installation process. Once installation is done, it will launch automatically. 

The latest version of MVT is 5.5.2

Please let me know if this works. 

Thanks.

lakshmi

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Re: MVT. Download failed. Error message attached

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Sir
Why is the booking class not eligible for accrual?
Sir
Why is the booking class not eligible for accrual?
Thank you. I was worried nobody would reply.

Helpful answer.  I followed your suggestions but unfortunately after reaching the Wizard ( I think this is where I got to ) I received an error message----see new attachment.

Any more ideas?.

I am using my Working laptop ( the old Desktop where we have the problem with MVT) is slow.

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Re: MVT. Download failed. Error message attached

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Hi Dadco,

Thank you for the attachment.  That really helps us.  First let us uninstall the product and then install again. 

 

Try following to uninstall McAfee Virtual Technician

1. Try downloading the file from the following link http://download.mcafee.com/products/mvt/installer/mvt_en-us.msi

2. Save the file to C:\Windows\installer location and also in the temporary location C:\Documents and Settings\Steve\Local Settings\Temporary Internet Files\Content.IE5\RKJ6ISJI\

3. Now try uninstalling the application

4. Once uninstalled, try downloading and installing from http://mvt.mcafee.com

Let me know if this works for you.

lakshmi

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Re: MVT. Download failed. Error message attached

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Hi

I am on point 2 temporary location--------------Documents and Settings-------HELP     Can't find Steve!!

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Re: MVT. Download failed. Error message attached

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Steve was just an example.  It would be your userprofile for example for me it would be C:\documents and settings\lakshmi\

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Re: MVT. Download failed. Error message attached

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I am now finding time to complete this post.

Well done to you. Following your instructions, MVT was successfully installed on my Desktop. Thank you.

However, I did struggle quiet a bit, e.g.What was the point of the temporary location ( the second part of no. 2. ) I am not sure I used

this----should I have used it?

As to the question about Steve------------is this the accepted name to prompt the default user name?

As I said, Mvt is successfully installed on My Desktop. It then allowed me to run the software; 1 problem found; used Auto Fix; Result------All problems fixed. BUT......

After Closing down when I wanted to Run MVT there was no short cut on my desktop.  Help!    Should there not have been a shortcut?

So my final question is what do I have to do to Run MVT?  

If you have time I should be grateful for a reply.

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Re: MVT. Download failed. Error message attached

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I am glad I could be of help to you and you could install MVT. 

Your questions: 

When MVT is run without saving the msi in any location, it will save the installer in the temporary location. 

It is actually default user name. 

If you dont see the shortcut, please run MVT from Start>Programs>McAfee> McAfee Virtual Technician.

To create shortcut - Right click on it and Send to desktop (create shortcut). 

Thanks.

lakshmi

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Re: MVT. Download failed. Error message attached

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Thank you. Nearly there.

I am afraid that MVT is not in Start\Progams\ McAfee ( I did look there as MVT is working on my laptop and it has a Shortcut;   is in Start\Programs\McAfee and is in Control Panel\ Programs )

With the PC which we are talking about; my Desktop; There is no Shortcut   Not in Start\ Programs\ McAfee    BUT is in Contol Panel\Programs. Can you still help?

Thank you.

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Re: MVT. Download failed. Error message attached

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This is what i have tried here.

1. Go to control panel> add/remove programs.

2. Select MVT

3. Click on click here for support info link

4. In the Support info box, click on Repair.

5. This should repair and create a link in Start>Programs>McAfee

6. Then create a shortcut. 

Hope this works for you.

Thanks.

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